Definition and classification
A framework agreement sets the general terms for recurring assignments with a Staffing provider – for example Hourly rates, liability, service levels and processes. Individual assignments are then commissioned by call-off, without negotiating again each time.
What belongs in a framework agreement?
Typically hourly rates and supplements, liability and compliance requirements, service levels and the operating processes. Framework agreements usually arise as the result of a Tender and form the basis for Guided buying.