Manufacturing

Plan the external workforce in production and maintenance down to the shift

Pactos brings the requirement, the providers, the qualification records and billing together in one system – plannable down to the individual shift.

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Manufacturers manage their external workforce with Pactos

Vaillantunique PersonalserviceVolvoKNUTH WerkzeugmaschinenNoerpel GruppeHive TechnologiesManpowerSCS Supply Chain StaffingBürgerTalent Spring Expertum
Everyday reality

Five places where the production plan and the people do not fit together

  1. The program changes
  2. Qualification per machine
  3. Statement of Work or Staff Leasing
  4. AÜG deadlines
  5. Invoice verification
Without Pactos

The production program changes faster than the staffing plan

A start of production brought forward, a tool failure or an extra weekend shift changes the requirement within a few days. Coordinating with providers, by contrast, often takes considerably longer.

With Pactos

Report the requirement, the request goes out

The shop floor supervisor reports the requirement with a template that fits the qualification and the shift model. The request goes to the right providers and you see immediately who responds.

Without Pactos

Every machine calls for different records

A crane certificate, industrial trucks, a welder qualification or occupational health screening. On the shop floor it is usually clear who is allowed to do what, in the system it is not.

With Pactos

The qualification sits with the person, not in a folder

Qualifications and records are stored directly with the person, including validity and a reminder before expiry. Before the assignment it is clear who is allowed to work on which machine.

Without Pactos

Assembly, maintenance, cleaning: Statement of Work or leasing?

Subcontractors often work right next to your own workforce. If instructions, processes and tools are not clearly separated, the line to a Statement of Work can quickly blur.

With Pactos

Both kinds kept separate

Staff leasing and contracted work are kept separate, each with the records, contacts and documentation that fit. Pactos does not make the legal classification, but it makes the process as actually lived traceable.

Without Pactos

AÜG deadlines run in the background

Equal pay and the maximum assignment period often run across long assignments and several plants. Without a central view, a critical deadline is easily only noticed in an audit.

With Pactos

The clock runs along in the system

Pactos tracks the assignment days for every person and every hirer, accounts for interruptions and warns in good time before a deadline. That way you see early which assignments need attention in the coming weeks.

Without Pactos

Shift premiums quickly make invoices hard to follow

Nights, Sundays, public holidays, continuous shift models and industry supplements quickly make consolidated invoices complex. Reconciling every line individually with the timesheet costs time.

With Pactos

From the shift to the invoice in one process

Purchase order, approved times and invoice are reconciled with one another directly. Discrepancies come to light before payment, and costs can be analyzed by plant and cost center.

Who works for you

Three occupational groups you look for, and one service you buy

In production, different external occupational groups often work on the same line, but with different requirements and records. Contracts for work and services follow a different model. Pactos maps both in the same system.

Production and logistics in the plant

Production assistantsMachine operatorsQuality inspectionOrder picking

Typical for ramp-ups, extra shifts and absences. Depending on the plant, a master vendor or several individual providers work together on this.

What matters

Temporary staffing license, safety instruction before the assignment starts, equal pay from the tenth month, maximum assignment period per person and hirer.

Technical specialists

WeldingMachiningElectronicsPLC and automationMetrology

Fewer people, but often decisive for whether a line can start up or a conversion can continue.

What matters

Test certificates and authorizations, authorization for industrial trucks and cranes, instruction on the specific machine, cover arrangements.

Project and control roles

Project managementRamp-up controlLeanIT in manufacturing

These roles are frequently needed for ramp-ups, relocations or system changes. The assignments are usually fixed-term and project-based, in some cases on a freelance basis.

What matters

Distinction from false self-employment, contract and performance documentation, access rights to systems.

Contracts for work and services

AssemblyMaintenanceMachine cleaningReworkPacking

Here you are not buying individual hours but a clearly delimited service. The subcontractor uses their own people and their own tools for it.

What matters

A clean distinction from leasing, a separate chain of instruction, records for subcontractors too.

The modules that make the difference in production

Every module is part of the standard. These six are particularly relevant to day-to-day production, and each one leads to the full description.

Requests and guided buying Report a requirement, distribute it to provider groups in stages, and track orders with their status. Shift planning Plan shifts per plant, hall and line and see gaps before the machine stands still. Timesheets Capture and approve hours digitally: the basis for the invoice being right. Compliance check Retrieve and check clearance certificates and provider documents automatically. Billing and invoice verification Map surcharges, collective agreements and cost centers, check the invoice against order and record. Analytics Analyze volume, costs and provider performance per plant and cost center, at the push of a button.
Reporting a staffing requirement in Pactos: role, quantity, shift model, site and distribution route in one form.
The view from the Pactos platform for the module highlighted at the time.
Records and deadlines

What has to be evidenced in production

These records decide whether someone may be deployed on a machine. Pactos keeps them directly with the person, the provider and the assignment, and gives a reminder in good time before they expire.

An overview for orientation, as of August 2026, not legal advice. Which records your operation needs in an individual case depends on collective agreement coverage, the activity and the site.

Four things that run differently after the rollout

Extra shifts get filled, not negotiated

One request reaches all suitable providers at the same time. You see immediately who has responded and where an answer is still missing.

Who may work on the machine can be evidenced

Authorizations, instructions and screenings are stored directly with the person. In an audit the current status can be called up directly, instead of hunting for documents in different folders.

Invoices match the shift

Purchase order, timesheet and invoice are reconciled with one another directly. Discrepancies in hours, premiums or cost centers come to light before payment.

One picture across all plants

Volume, costs and performance can be analyzed directly by plant, entity and cost center. Nobody has to collect lists from several plants first.

What customers achieve with Pactos

70 % less administrative work when requests and assignments run centrally through Pactos instead of through mailboxes and lists.
25 % less effort in candidate management thanks to CV scoring, duplicate checking and interview scheduling.
> 5.000 staffing providers in the network, for short-notice demand at sites where your regular vendor cannot deliver.
FAQ

Common questions from manufacturing industry

How quickly are we ready before the next ramp-up?
The start depends less on the software than on your master data: plants, cost centers, approval routes and the list of providers. Once those are in place, the first plant is productive within a few weeks; further ones follow the same pattern.
Can the shop floor supervisors still request people themselves?
Yes, and that is expressly intended. Requirements still arise where they arise, only with templates and approval stages per plant and cost center. The difference is not who is responsible, but visibility.
How does Pactos help distinguish a Statement of Work from leasing?
It documents, it does not decide. Contracted work runs with its own contacts, its own records and its own performance documentation; leasing runs with assignment data, deadlines and a reference to the hirer. The legal distinction remains a question of how the contract is drafted and how it is actually carried out.
What happens when an authorization or a screening expires?
Records sit with the person, with a validity date. Before expiry, the responsible role at the provider and at the client company gets a reminder. If something is missing, that is visible before the assignment, not first at the machine.
How do the hours from the shop floor get into the system?
Times are captured and approved digitally instead of travelling on paper. For operations with their own time management there are interfaces, among others to SAP, Infor, zvoove and TiMaS; the approved records are then the basis for invoice verification and billing.
We work with master vendors. Does Pactos fit that?
Yes. Master vendor, single vendor and mixed models can all be mapped, separately per plant if needed. Master and sub vendors have their own roles and permissions, so each party only sees what it is allowed to see, and you still keep the chain across every level.

What manufacturers work with at Pactos

Vendor Intelligence

The VMS for the external workforce: staffing requests, providers, assignments, times and billing.

Compliance Intelligence

Retrieve and check your providers' documents and certificates automatically.

Tender Intelligence

Run a tender and compare when a site needs new providers.

Workforce Intelligence

Ask questions about shifts, records and costs in natural language.

Keen to find out more about Pactos?

In a joint call we show you where time is lost today and what the process looks like with Pactos.

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