Workforce Intelligence Shifts, times and records for internal and external workers

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The problem

Internal and external workers are often scheduled in separate systems

Shifts, times, records and costs of permanent employees often live in a different system than the data on the external workforce. Anyone who wants to assess the staffing and cost of a shift therefore has to merge several data sources. entire Pactos brings the internal and external workforce together in one shared system.

External workforce

External workers often sit outside the actual planning

Who works when and through which provider is often recorded in emails or Excel lists. Absences become visible late, and hours then have to be transferred from paper notes or separate records.

Your own staff

Shift planning without a full view of availability and demand

Shift plans are often created separately from qualifications and availability. When someone drops out, the search for a replacement begins without internal and external options being directly comparable.

The platform

What comes together around the workforce

Shift planning, time tracking, short-term assignments and billing draw on the same data as the management of the external workforce. This creates a shared basis for the entire workforce.

What Workforce Intelligence can do today

Total Workforce Solutions

Short-term staffing

Short-term assignments run in the same system as longer-term staff leasing

Shift planning

From the org chart down to the single shift, with external workers in the same plan

Billing

See costs early and approve invoices once verified

Time tracking and timesheets

Recorded hours are verified and used directly for billing

Time tracking

Time tracking that adapts to your operation

Four ways to capture time — and one system that covers your internal and external workforce alike.

Four ways to capture time

  • By appClock-in, clock-out and breaks on the employee's own smartphone, with a notification when the schedule changes.
  • Tablet with QR code no employee appA tablet at the entrance, everyone scans their own code. Nothing to install, no account for each individual.
  • Hardware terminalPermanently mounted at the gate or on the shop floor, including areas with no cell reception.
  • Web terminalCapture at the desktop computer, with no additional hardware.

Captured hours flow into payroll, HR and ERP systems via REST API or as a file (CSV, XLS, TXT).

For internal and external employees

Internal employees
External workforce & providers
One time captureApp · QR code · terminal

The difference comes only at the end: internal hours go to payroll, external hours also go into the provider's invoice review. Same app, same terminal, same QR code.

Before / after

What changes with Workforce Intelligence

The same course of one shift, once across several separate filing places and once in one shared system, from staffing to the verified invoice.

Several filing places, different data states

  • Shift plan in a spreadsheet, external workers in a second list
  • Short-term assignments over a phone list and a second portal
  • Hours on slips and in emails, then typed in by hand
  • Invoices are only spot-checked, so discrepancies often surface later
Workforce Intelligence

With Workforce Intelligence

  • All shifts in one system, Permanent staff and external workers in the same plan
  • Open shifts go through the interface to connected providers
  • Times are recorded once and reconciled directly with the shift plan
  • Invoice verification based on recorded times and terms against captured times and terms, then approval

See what your shift planning can look like in Pactos

In 30 minutes, we use your plan to show how shifts, times and records come together in Pactos.

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